Does the clinic publish policies online?
Yes — the clinic publishes a Privacy Policy, Terms and Conditions, SMS Terms and Conditions, and a Return & Exchange Policy.
What is the effective date of the clinic’s Privacy Policy shown in the research?
The Privacy Policy effective date listed in the research input is January 3, 2025.
How long does the clinic say it retains personal data?
The clinic states it retains data “for as long as necessary to fulfill the purposes for which it was collected, or as required by law,” and that users can request data deletion.
Can patients request deletion of their data?
Yes — the research input states patients can request data deletion at any time.
What does the clinic say about SMS consent and data sharing?
The Privacy Policy notes SMS opt‑in/opt‑out processes and states SMS opt‑in numbers are not shared with third parties.
What governing law applies to disputes with the clinic?
The Terms & Conditions state disputes are governed by the laws of Ontario.
What does the Terms & Conditions state about deposits and cancellations?
Terms specify deposits may be required and that a 48‑hour cancellation window applies for deposit forfeiture.
What is the clinic’s refund policy for completed services and packages?
The Terms note refunds are not provided for completed services except for clinic error or as required by law, and package/promotional services are non‑refundable and non‑transferable.
Does the clinic require accurate medical history from patients?
Yes — Terms require accurate/complete medical history and allow treatment refusal for nondisclosure.
Are there stated liability limits in the Terms & Conditions?
Yes — Terms limit clinic liability except in cases of negligence, according to the research input.
Does the clinic publish contact and dispute contact information?
Yes — the address Unit 113–117, 30 Gibson Dr., Markham, ON and phone/email contacts are published in the Terms as noted in the research.
Is the medical director registered with a provincial medical regulator?
The founder/medical director is registered with the College of Physicians and Surgeons of Ontario (CPSO) according to the research input.
What regulatory statement is made about who performs treatments?
The research input states all treatments are performed by licensed Canadian physicians (CCFP), and the founder/medical director is registered with the CPSO.
Does the research input mention device‑level certification claims?
Yes — the Trust & Compliance Profile lists “Certifications: FDA certified, Health Canada–approved equipment and protocols” in the provided data.
Does the research input explicitly note compliance with Health Canada for ingredients/devices where noted?
Yes — the research input states the site references Health Canada–approved ingredients/devices where noted.
Is there any statement in the research input about sharing patient SMS numbers with third parties?
Yes — the Privacy Policy states SMS opt‑in numbers are not shared with third parties.
Does the site state patient image use requires consent?
Yes — the research input highlights that before/after galleries and patient reviews require documented consent and privacy safeguards.
Does the research input provide an explicit statement on data retention duration or specific retention periods?
No — the research input states data is retained “as long as necessary” or as required by law but does not specify exact retention timeframes.
Are there explicit age or consent requirements for minors?
Yes — treatments require patients to be 18 or older unless accompanied by a legal guardian, per the Terms.
Are package purchases described as non‑transferable?
Yes — the Terms specify that package/promotional services are non‑transferable.
Are promotional or package refund exceptions described?
Yes — Terms indicate refunds may be provided for clinic error or as required by law; otherwise completed services are non‑refundable.